Preliminary Information Form
Last updated: 5 September 2026
This form is provided before the order is placed, as required by the Distance Contracts Regulation. Please read it together with the Distance Sales Agreement.
1. Seller
| Seller | Mehmet Deniz Duymaz |
|---|---|
| Trading as | Smurf Digital |
| Address | Viranşehir Mah. 34324 Sk. Gültuğ A Blok No: 22/A İç Kapı No: 13, Mezitli / Mersin, Türkiye |
| Tax office | İstiklal |
| Tax number | 3210408922 |
| Phone | +90 532 499 71 95 |
| [email protected] | |
| Website | https://smurfdigital.com |
2. What you are buying
Digital products delivered electronically. The exact product, its features and its price are shown on the product page and in the order summary immediately before payment. Nothing is shipped physically.
3. Total price
- Prices are in euro (EUR) and include all taxes.
- There is no shipping, handling or delivery fee.
- The total you will be charged is shown on the payment step before you confirm.
4. Payment method
Payment is taken online by a licensed payment provider. Card data is entered on the provider's own secure page; we do not see or store card numbers.
5. Delivery
Electronic and immediate. Your keys and download links appear on the order page and are e-mailed to you. If automatic delivery fails, we complete it by hand within 24 hours; the legal maximum is 30 days.
6. Right of withdrawal — please read
Digital content delivered instantly is exempt from the 14-day right of withdrawal (Distance Contracts Regulation Art. 15/1-ğ). When you tick the approval box at checkout you consent to immediate delivery and accept that the withdrawal right does not apply to that item.
This does not affect your rights if the product is faulty or does not work. See the Refund and Cancellation Policy.
7. Complaints
Write to [email protected] or message +90 532 499 71 95 on WhatsApp. Consumers may also apply to the Consumer Arbitration Committee or Consumer Court in their own district.
8. Validity
The prices and terms in this form are valid while the product page shows them. Confirming the order means you have read and understood this form.
Terms of Service · Refund and Cancellation Policy · Privacy Policy · Cookie Policy · Delivery Policy · Distance Sales Agreement · Preliminary Information Form